Reporting the information
from the billing back to your management team is a very important
aspect of the process. We work closely with our customers to fully
understand their needs, so that the information we supply you is
exactly what you need to get your job done.
We can provide you the reporting you need in several convenient ways. You can view your reports online, receive them via email, receive by fax, or receive hard copies in the mail. Some reports include:
For All Accounts:
• Management Reports – Monthly reports that list all of your billing details including the details of every resident's monthly charges. It lists unit number, name, occupancy, square footage, starting and ending meter readings, breakdown of all utility costs, and total charges. It also lists move ins/outs, vacant apartments and their costs, common area costs, and a breakdown of management and resident total costs.
• Data Downloads – We can create files for you that import directly into your management software (i.e. Yardi or Rentroll) and automatically post a resident's monthly utility charges to their account in your system.
For Payment Processing Accounts:
• Payment Processing Report - Shows full breakdown of balances owed to the complex in current, 30, 60 and 90+ day breakdown. The report is processed monthly with the billing. An updated report is available at any time upon request during the month.
• Inactive and Overdue Report - Shows full breakdown of balances owed by tenants who have moved out. The report is processed monthly with the billing. The report is used for complexes to send the old outstanding balances to their collection agency.
• Accounts Receivable Status Report - Shows summary of the activity for the complex for the month and is processed at the end of every month. This report is used to balance books, show the month end accounts receivable balance due and the disbursement of the monies collected.
• Web-Based/Real Time Aging for Accounts Receivable
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